I've just had mine done and feel similarly upset! Half head of highlights and colours, turned my hair ashy green, which the stylist only noticed as she was drying it. So she went to consult her colleagues and they rewashed it with a red coloured conditioner, to get rid of the 'green tinge'. My hair is very blond and porous at the ends and consequently I now have pink patches in the mid and end sections which she said 'should wash out in the next few washes'!!!!
She thought it would be ok to let me leave the salon with pink hair rather than green, and her colleagues all agreed it looked 'much better'. For this I paid £129 and even left a tip. I am so disappointed.
I know it sounds pathetic but I didn't really know who to blame, the colourist who had turned it green or the stylist who turned it pink. And when you've spent 3 hours chatting with them, its difficult to say WTF have you done!!!!!!
So sitting here contemplating getting the Head and Shoulders out to strip as much of the colour as possible, or going back next week to complain. I know I should have done it at the time, but I had to get back for the school run, and I was so upset in the salon that I just wanted to leave.
I don't even know if I trust them to rectify it. What do you think?