hairbaby
New Member
I’ve been on the floor consecutively for about 8 months now. So far things have been great, I’ve had a couple complaints and minor corrections here and there but never anything that was a huge deal. Lately I’ve been super discouraged because some of my color clients have been unhappy and come back with either myself or another stylist in the salon. Color is the only service that I’ve ever had to have fixes on and it’s very discouraging to me because it’s my favorite service to do. I absolutely love formulating, applying color and ultimately the end result of giving your client what you want. However, it’s stressful when you haven’t done what your client has wanted regardless of whether you did the best you could. Most of my fixes have been on Balayages, which is a service I think I’m good at but I am not a master by any means. I’m constantly trying to educate myself on new techniques and tips, even for consultations since that is the first step of any service. I feel as though there are many factors that play into my mistakes: not getting a second opinion, not being as thorough as I can, being booked other clients in between services. I am a total perfectionist and a hairdresser who puts so much thought and effort into everything I do, so I always backtrack and try to think about how to always make something better the next time. There are many people I work with that half ass their work and couldn’t care if a client left unsatisfied, so I am humbled to know that’s not the kind of stylist I am. It just hurts because a client will never truly know what it’s like to be behind the chair obviously, and although I am a professional, I am relatively new to this industry still and I’m not perfect by any means. Any advice or encouraging thoughts?