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I think you need to stop worrying about letting clients down gently because you are in danger of giving them the impression that you are creating an appointment space and just need a bit of time to sort out your schedule.Never explain why you can’t work late or on Sunday. Just say I don’t have any spaces available on X day or time. And don’t be apologetic about being fully booked when they’ve enquired at short notice - be proud. Thank them them for their enquiry, wish them a lovely weekend/rest of their holiday and put them out of your mind.Moving forward, decide what business you want and how you want to work. Do you need to brace yourself for a holiday rush and then cut your days to 3/4 a week to recover? I work in a tourist city and I work 6 days a week when there is demand - not all the time. I warn all my regulars to book well in advance through the summer so that they don’t miss out and I’ll often book 2-3 appointments ahead, reminding clients when I see them so they don’t forget. I don’t hesitate to turn work away from new, one off enquiries, they aren’t paying my mortgage, my regulars are, and they need me rested and smiling, not frazzled. If it’s something juicy I’ll say yes, That way I still have time to wander through the city on a warm sunny evening, eating an ice-cream. I’m in charge of my business.
I think you need to stop worrying about letting clients down gently because you are in danger of giving them the impression that you are creating an appointment space and just need a bit of time to sort out your schedule.
Never explain why you can’t work late or on Sunday. Just say I don’t have any spaces available on X day or time. And don’t be apologetic about being fully booked when they’ve enquired at short notice - be proud. Thank them them for their enquiry, wish them a lovely weekend/rest of their holiday and put them out of your mind.
Moving forward, decide what business you want and how you want to work. Do you need to brace yourself for a holiday rush and then cut your days to 3/4 a week to recover? I work in a tourist city and I work 6 days a week when there is demand - not all the time. I warn all my regulars to book well in advance through the summer so that they don’t miss out and I’ll often book 2-3 appointments ahead, reminding clients when I see them so they don’t forget. I don’t hesitate to turn work away from new, one off enquiries, they aren’t paying my mortgage, my regulars are, and they need me rested and smiling, not frazzled. If it’s something juicy I’ll say yes, That way I still have time to wander through the city on a warm sunny evening, eating an ice-cream. I’m in charge of my business.
