Hey,
So right now I am feeling really deflated and disappointed in myself. This evening I went to see a new client who asked for lip, chin and brazillian wax which is fine. I got trained in the outback organics range so this is the wax I use for intimate waxing. The client told me she maybe sensitive as she is due on next week so I was even more aware to try an be as gentle as I could. Whilst doing the brazillian the wax was getting stuck within her hairs and I could see that I was causing a lot of discomfort for her.
After a while she told me it was ok and she would immac the rest and there was a little tiny area that had some wax left on there and I no this is normally a no no to leave any on a client but I had no choice I gave her an extra £5 off onto of her 10% first time client discount and if she decided to return she would receive 50% off her next treatment, as no1 should be left without their treatment not done properly.
I'm just not sure where I went wrong in terms of application or removal or if nerves just completely took over me for some reason. I'm even more upset because I have made a bad first impression which means she probably won't re book me any way and that makes me feel like a incompetent therapist.
To make things worse when I got home my wax pot had spilt over in my bag ruining so much of my strips, spatulas etc. Just such a bad evening all in all.
This is more of a rant as I can speak to those who are in the same field as me because I'm sure my friends won't understand . If anyone has any tips on the best way to do brazilian wax then please let me know.
XX
So right now I am feeling really deflated and disappointed in myself. This evening I went to see a new client who asked for lip, chin and brazillian wax which is fine. I got trained in the outback organics range so this is the wax I use for intimate waxing. The client told me she maybe sensitive as she is due on next week so I was even more aware to try an be as gentle as I could. Whilst doing the brazillian the wax was getting stuck within her hairs and I could see that I was causing a lot of discomfort for her.
After a while she told me it was ok and she would immac the rest and there was a little tiny area that had some wax left on there and I no this is normally a no no to leave any on a client but I had no choice I gave her an extra £5 off onto of her 10% first time client discount and if she decided to return she would receive 50% off her next treatment, as no1 should be left without their treatment not done properly.
I'm just not sure where I went wrong in terms of application or removal or if nerves just completely took over me for some reason. I'm even more upset because I have made a bad first impression which means she probably won't re book me any way and that makes me feel like a incompetent therapist.
To make things worse when I got home my wax pot had spilt over in my bag ruining so much of my strips, spatulas etc. Just such a bad evening all in all.
This is more of a rant as I can speak to those who are in the same field as me because I'm sure my friends won't understand . If anyone has any tips on the best way to do brazilian wax then please let me know.
XX