Some background: I've been working in a salon for almost 3 years, but I went to a trade high school for my license so my 1500 hours was spread over 4 additional years being in this type of environment. My first year in a salon was spent at a private salon and being further trained by the owner and other experienced stylists before I went to a chain salon.
So I tend to start my foils in the back of the head, not a lot of people do this but so long as the color's even, no big deal right?
So long story, hoping to get some advice.
So yesterday I have a root touch up, nothing crazy. I work at a chain salon and she was a walk-in so I'm look through her hair trying to figure out how the previous person got this in her hair, they were chunky weaves which isn't really my thing, I prefer doing really thin slices and weave on the scalp (which is how one of my old-coworkers trained me who was always busier then the owner of the salon I used to work at) , but that's what she had so I adjusted my foil placement accordingly.
It's a partial so I start in the back down the mowhawk section and then either side (like a perm) and usually I work parallel with the part, but since it's chunky streaks I do the front vertically. Finish the mowhawk section in the front and all is good. She turned out beautifully, color was even and she didn't complain and said she loved the color when I asked if she liked it and she tipped me well, smiling as she left.
About an hour or so later the mother calls to complain about the color, I wasn't privy to the conversation because our receptionist answered but from what I heard the mother first complained because I "started in the back, and that's not how we do things" and then said the front was "too chunky" and wanted it fixed.
Usually I just let this stuff roll off my back because I know I did a good job, and the situation is generally out of my hands in this situation. She was booked with another stylist for another day and I'm just wondering if I should have gone about this another way? It's just after prom week and after having a few stressful weekends this was a real kick in the confidence department.
Does anyone else start their foils in the back of the head (crown area), or have any tips for foil placement? I like to start in the back because the hair around the hairline is so fragile, and lifts easier then that in the front.
So I tend to start my foils in the back of the head, not a lot of people do this but so long as the color's even, no big deal right?
So long story, hoping to get some advice.
So yesterday I have a root touch up, nothing crazy. I work at a chain salon and she was a walk-in so I'm look through her hair trying to figure out how the previous person got this in her hair, they were chunky weaves which isn't really my thing, I prefer doing really thin slices and weave on the scalp (which is how one of my old-coworkers trained me who was always busier then the owner of the salon I used to work at) , but that's what she had so I adjusted my foil placement accordingly.
It's a partial so I start in the back down the mowhawk section and then either side (like a perm) and usually I work parallel with the part, but since it's chunky streaks I do the front vertically. Finish the mowhawk section in the front and all is good. She turned out beautifully, color was even and she didn't complain and said she loved the color when I asked if she liked it and she tipped me well, smiling as she left.
About an hour or so later the mother calls to complain about the color, I wasn't privy to the conversation because our receptionist answered but from what I heard the mother first complained because I "started in the back, and that's not how we do things" and then said the front was "too chunky" and wanted it fixed.
Usually I just let this stuff roll off my back because I know I did a good job, and the situation is generally out of my hands in this situation. She was booked with another stylist for another day and I'm just wondering if I should have gone about this another way? It's just after prom week and after having a few stressful weekends this was a real kick in the confidence department.
Does anyone else start their foils in the back of the head (crown area), or have any tips for foil placement? I like to start in the back because the hair around the hairline is so fragile, and lifts easier then that in the front.
