Of course it is unacceptable to make anyone bleed as a regular part of a treatment!! goodness me.
I think this story sounds a little extreme not to mention far fetched to me and I can't believe that every client she does bleeds out like you describe and that all their eponychiums are red raw!! I mean be honest, who in their right minds would put up with that sort of treatment especially in the world we live in today?
Sounds a load of old nonsense to me.
Have to say i thought the same...sorry but its not actually as easy as you think to draw blood with a cuticle tool on the eponychium....a file yeah.
The eponychium is pretty thick and although yes it can be painful when pushed to hard i have never known it to bleed from pushing back unless its with extreme force and splitting it....and trust me if she was doing that the client would no way be able to sit there and let her.
are you sure its not the file she is catching them with....???