Disclaimers

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Penners

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Hi all, is it common practice to ask your client to sign a disclaimer instead of doing a skin test?
My friend has just come to me for her hair colour having previously gone to the 'top' salon in our little town.
I've planned her colours and done a skin test, she said she has never been offered a skin test at the old salon but has had to sign a disclaimer every time saying 'I'm having this colour without a skin test'. whats that about? seems a bit slack to me, I would understand if she had been given a test originally but???:irked:
I intend to do an initial skin test and then not after that but should I have a 'disclaimer'sheet written up?
Let me know your thoughts.
:green:
 
Seriously? a disclaimer? Thats mad lol. Mind you i know plenty of salons who dont do skin testing and dont offer disclaimers. I would rather KNOW my clients arent going to have a reaction than hope for the best. I have a mild reaction to any colours below a 4 myself so if a client of mine reacted I would faint lol. I find it unbelievable that stylists dont do it!
 
ALWAYS skin test !!! Its good practice that makes the difference between average hairdressers and quality professionals.
I will skin test for any colour ( just incase , you never know if they will change their minds and want flooding or require toning) and repeat them every 6 months to cover myself.
I use www.colourstart.co.uk if i cant get to the client in person 48hrs before colouring and send one in the post!!
I actually left a salon as my boss would not insist on this practice and i couldnt accept this bad unprofessional practice.
 
always skin test initially and every 8 - 12 weeks thereafter! disclaimers are not worth the paper they are written on! i ask clients to sign record cards after every test.
 
always skin test initially and every 8 - 12 weeks thereafter! disclaimers are not worth the paper they are written on! i ask clients to sign record cards after every test.

I was thinking that too, a disclaimer would be pointless, if a clients scalp was to react very badly they would want compensating regardless of what they signed. And with products changing all the time, even the slightest ingredient, its worth that extra bit of effort to ensure nothing will go wrong. I even ask the client if they are comfortable during the colouring service, just in case.
 
First and foremost, check your insurance policy "Hairdressers Treatment Risk". See below a standard insurer wording; please note reference Exceptions: contrary to makers/ vendors instructions - 'SKIN TESTING'!

Disclaimers/ consent forms are worthless when a client suffers a reaction/ injury and you the Salon owner/ Freelancer are in the firing line. If you have not followed procedure/ protocol your insurers will not indemnify (pay the claim), thus you are on your own to resolve the matter.

Ignore the competition whatever their reputation/ size if they dont skin test, it's on their head - don't fall into the same trap, check your products and follow them to the letter.

Good luck, but most of all be professional and safe.
Your clients are your livelihood.

Standard Insurer Wording: -

HAIRDRESSERS TREATMENT EXTENSION

The company will indemnify the Insured against all sums that the Insured shall become legally liable to pay as damages and costs and expenses of claimants in respect of accidental injury arising from lack of care or skill in the carrying out of any operation undertaken in the ordinary course of a hairdressers and or beauticians business.

Treatment Risks (accepted)

1. tinting dyeing bleaching permanent waving or special treatment of the hair normally carried out be a hairdresser

2. eyebrow and eyelash plucking shaping and tinting

3. manicure and pedicure (but not chiropody) including the application of acrylic coatings

4. application of cosmetics and body and facial masks

5. application of proprietary hair removal preparations other than electrolysis

6. normal hairdressing work on wigs and hairpieces

7. ear piercing by the gun and stud method


Qualified Operator

Any person 18 years or over who has either

(a) more than 3 years continuous experience of professional hairdressing or beauty treatments or

(b) completed 2 years technical college training in hairdressing or beauty treatment


Operation

Any work on the hair face scalp or body carried out in connection with the Business


Definitions

The Cover provided by Section 1G Public Liability is extended to include liability arising out of any Treatment undertaken in the course of the Business at the Premises by the Insured or any Employee


Exceptions

The Company will not be liable under this Section in respect of

1. the application or use of any lotion hair dye or other preparation wholly or partly manufactured produced mixed or treated in any way by the Insured or any Employee

2. use of any product contrary to the makers or vendors instructions

3 any treatment carried out by any person other than a Qualified Operator

except

(a) the washing and drying of hair hairpieces or wigs

(b) whilst such person is under the direct and continuous supervision of a
Qualified Operator

4. any electrical treatment violet ray treatment treatment of the eyes vibro massage other than of the scalp hypodermic injection surgical operation or any operation involving the removal or piercing of skin

5. ear piercing unless by the gun and stud method

6. the use of sunbeds or solariums

7. any treatment not listed in the Definitions/ Treatment Risks (accepted)


Special Conditions

Sterilisation

Razor or clipper blades steel combs or any item which could pierce the skin whilst in use must be brand new or thoroughly sterilised

Limit of Liability

£1,000,000 for all claims relating to one cause or incident



 
does anyone know what they write on there skin testing form for clients to sign. I am newly freelance and need to get it asap as skin testing has already started .. all your help is much appreciated xxx
 
Hello all. Slightly delayed reaction to your previous posts on the subject, but thought it was still worth me contributing to this very interesting thread.

I am from Colourstart and have been directed to this site to answer these questions about the product and more genral comments about disclaimers. I'll start with insurance and if this is helpful or you would like to know more, let me know and I will post more and answer any specific questions you may have.

On insurance... the :!:OFFICIAL POSITION:!: is that Colourstart carries £1 million Public & Products Liability Insurance. This policy has been extended to cover damages, compensation and legal costs for any claims against a Salon for bodily injury arising out of the failure of Colourstart to perform its intended function provided that the product is used strictly in accordance with the manufacturers instructions.

This means that salons benefit from the insurance that comes with the product if the normal salon insurance happens to not cover Colourstart in their main policy wording.

Does this help?
 


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