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Hi guysI had a client in for eyelash extensions 2 weeks ago, she messaged a few days ago to say they had almost all fallen off. I have offered her a full new set for free which she happliy said yes to.The appointment was suppose to be for this morning but she never showed up, I then had a message from her saying that she was unable to attend the appointment due to child care issues and is asking for a refund.What should I do?
Hi guys
I had a client in for eyelash extensions 2 weeks ago, she messaged a few days ago to say they had almost all fallen off. I have offered her a full new set for free which she happliy said yes to.
The appointment was suppose to be for this morning but she never showed up, I then had a message from her saying that she was unable to attend the appointment due to child care issues and is asking for a refund.
What should I do?
