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If we're being realistic, with your starting level and previously coloured hair, lifting with tint is not going to be your best option. Highlift tint will give you 5 levels of lift at most if you're lucky, but highlift won't lift artificial colour the same way it does virgin hair. 10/0 will lift through colour with 12% but the amount of lift you will be able to achieve will be unpredictable. You would have to do several processes with tint to lift the hair anywhere near enough to achieve what she wants which will actually cause more damage than using a low developer with a good quality bleach and then just toning afterwards to balance.

You also have to think about the sensitivity of the scalp if you're doing multiple processes. My advice would be to do some strand tests. Compare your results and discuss with your client your chosen method and why that's the better method at that moment in time. I don't let my clients tell me how I'm going to achieve the colour they want. If they knew how to do it they wouldn't be paying us to provide the professional service.


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