Help, client’s hair too ashy?

[Sarahsalon]

i used 1/2 10 + .11 Loreal Marijel on my client and it’s soo ashy! What should I used to kill the ash could I use dia 9.3??

 

[EssexFreelance]

Did you use it as a colour or a toner? I wouldn’t put gold on it or it’ll go green

 

[Sarahsalon]

I used it as a colour just on the roots, thought I shouldn’t used highlift, it’s just too ashy. Do you think I could use highlift tint over the top?

 

[AcidPerm]

Why a highlift tint?

 

[Sarahsalon]

That what I should have done so was thinking in pull the ash out?? I’m not really sure what to do?

 

[EssexFreelance]

What was the starting base and what peroxide did you use?

 

[Sarahsalon]

The base was 7/8 and used 20vol

 

[AcidPerm]

How long have you been hairdressing for?
Are you still training as I’m struggling to work out why you chose to use 20vol with a highlift on a level 7?

 

[AcidPerm]

You could try shampooing with a small amount of bleach but no developer to remove excess tone.

 

[Sarahsalon]

No I’m not still training and I didn’t use a high lift with 20vol! I used 20vol with 1/2 10 + 1/2 .11 and her base was between a 7/8

 

[Sarahsalon]

You could try shampooing with a small amount of bleach but no developer to remove excess tone.

Thank you

 

[ronray]

i used 1/2 10 + .11 Loreal Marijel on my client and it’s soo ashy! What should I used to kill the ash could I use dia 9.3??

Try a cleansing shampoo, if that doesn't work try water and bleach that's usual enough to remove tone

 

[adamlea87]

To be fair 20 is recommeded for loreal high lift on a base 7-8 (i know you used normal majirel) but the .11 is not a mixtone, you should use blue or violet mixtone instead.

Honestly the ash will fade quickly with washing. You could apply sunkissed lightening oil + 20 vol to the roots to lift it a touch