Help! Hairdressing problems

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blondehoney

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Oct 13, 2014
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I am naturally brunette, light brown. My hairdresser dyes it blonde with highlights.

Every time she does my roots something awful happens - either she literally just bleaches them so the roots are bleach and the rest is blonde, or she just puts a colour on which turns my hair ginger at the roots.

At the moment I am sporting ginger roots, blonde hair. She told me to use my purple shampoo all week and that would lift the ginger to blonde. Well it didn't, and now my highlights are white and my roots are still ginger.

She told me that I must have a lot of red pigment in my hair (!!) and that I need to forget the highlights and just go for a base colour blonde and lowlights. She says the base isn't lifting light enough due to me having a lot of red pigment.

I should add, I've had my hair done at salons previously and it never went this way, and my hairdresser has done it before without it going ginger, so I think she is making excuses as I have asked her to fix it for free.

When my hair was it's natural colour, it was a light browny blonde, no red at all.

Any advice?
 
I would go back to your previous hairdresser that you were happy with x
 
This sound like "root glow". It means that the colour used on your hair is not lifting the hair enough to get it blonde. It's ether too weak the wrong tone or it's not been on long enough. I would go back to the salon and physically show them the colour. It can be easily fixed bye a hairdresser. Silver shampoo won't lift it as it needs to be brought up to a lighter colour xxx
 
All the stylist I know back their work as any pro should!.....a number of things could cause this from poor foiling to faulty formula to lack of knowledge....get a new colorist as she does not seem to care to fix it or figure out why which is a poor practise.
 

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