My girls are just throwing one problem at me after another. And I don't mean legitimate salon queries I mean just general lack of respect and brains. One of my salon rules is that I don't have more than 2 members of staff on holiday at any one time. I allow one from the beauty dept and and one from the hair. A week ago I noticed that 4 of my girls all had the same week block out. I asked them about it and very excitedly they told me they were going on a girly holiday together. :grr:
When I reminded them about the rule they looked at each other and then at me and then one of them said 'Well its booked now.' What was I to do. I told them I thought it was very inconsiderate of them and left it at that. I don't believe in kicking of and don't think I could even if I wanted to but seriously....................
To top it all off they had booked a full day out the Friday before they go to do each others treatments!!!! On my time with my products.
I know your all gonna say they are taking the P*** and I'm being a pushover but I don't know what else to do. I have a salon rule book. I have talked them all through the rule book and pulled them up when they needed it.
My problem is they are fantastic stylists/therapists and I think they know they have me over a barrel.
I guess what I'm asking is how do you deal with these situations? I'm not a pushover but apart from losing my rag and showing people the door I just don't know what else to do. I have fired 2 people since I took over and thought that might shake the others up but no. They just keep the insults coming.
When I reminded them about the rule they looked at each other and then at me and then one of them said 'Well its booked now.' What was I to do. I told them I thought it was very inconsiderate of them and left it at that. I don't believe in kicking of and don't think I could even if I wanted to but seriously....................
To top it all off they had booked a full day out the Friday before they go to do each others treatments!!!! On my time with my products.
I know your all gonna say they are taking the P*** and I'm being a pushover but I don't know what else to do. I have a salon rule book. I have talked them all through the rule book and pulled them up when they needed it.
My problem is they are fantastic stylists/therapists and I think they know they have me over a barrel.
I guess what I'm asking is how do you deal with these situations? I'm not a pushover but apart from losing my rag and showing people the door I just don't know what else to do. I have fired 2 people since I took over and thought that might shake the others up but no. They just keep the insults coming.