I cut my client!

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Millie123

Active Member
Joined
Oct 8, 2016
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Teesside
Hi nail techs! I am new to the business, qualified at the beginning of the year but have worked on family and friends only up until August! For the first time ever I cut a client last night! It was minuscule but I felt absolutely awful and I didn't know how to deal with the situation! I blurted out "ive got insurance" which thankfully she found very amusing. Do these things happen? I'm devastated and I'm worried it will knock my confidence.
 
It happens to me sometimes as well, what caused the cut? Was it your cuticle pusher? Nippers? Did you file her eponychium at any point?

If it was your pusher, sometimes on the underside od the curved edge you push the cuticles back with there can be sharp little points that can push into the skin and cut them. You can use a low-grit file to go over them and smooth it out!

For nippers, practice on a plastic hand or if you have a friend or family member, pretend-nip their cuticles and make sure they arent going close to the skin at any point!

If you filed the skin during an enhancement service, file in one direction only around the cuticle and sidewalls, and angle the file inwards at a 45 degree angle to keep the file from scratching the skin.

Hope I helped :)
 
If you draw blood discard the file or offer it to the client and obv make sure any tools you used are sterilised

The biggest culprit I used to find was new files so I score each and every new file before use to take the spitefulness off the edges by taking another file and running it down each long sharp edge of the new file, so left and right then flip it up the other way and left and right again x
 
Ah thanks for the responses. I have caught the side of people's fingers with filing when I was practising but I have managed to sort my angles out now and no longer have this problem. I feel like this is really bad now tho so I cut client's nails down using the acrylic nail cutter as she has a thin layer of acrylic over her own nails! On the last finger I cut the free edge too close and caught the skin underneath I feel as tho it is a lesson learnt as her nails looked long to look at but clearly they weren't as long as I thought. I now know to file down the length in these circumstances. Still horrified
 
I have been doing nails for 5 years and till this day i still manage to cut some clients, you can defiantly tell when someone has those sensitive cuticles that are just bound to bleed, just keep practicing :) also apply pressure and try to keep the finger elivated for the tiny cuts tht just seem to not want to stop bleeding as it can be a pain when you want to start painting the nail.
 
Ah thanks for the responses. I have caught the side of people's fingers with filing when I was practising but I have managed to sort my angles out now and no longer have this problem. I feel like this is really bad now tho so I cut client's nails down using the acrylic nail cutter as she has a thin layer of acrylic over her own nails! On the last finger I cut the free edge too close and caught the skin underneath I feel as tho it is a lesson learnt as her nails looked long to look at but clearly they weren't as long as I thought. I now know to file down the length in these circumstances. Still horrified

All hypernichiums are not created equal, some peoples are attached almost the entire way up
 

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