Is this acceptable Shellac removal?

[Cheekster]

I love looking after my hands and nails, but have becoming increasingly frustrated at my home manicures usually lasting only a day or less without chipping. I'd been thinking about trying Shellac for a while, particularly as I'm off to Spain for two weeks next month so I took the plunge. I went to a local salon that has been trading for years and had a great reputation(first nail salon visit ever). First off, the Shellac looked great, stayed shiny and chip free for the full two weeks so I was delighted. I wasn't given any maintenance advice, but I bought my own Solar Oil and applied it daily. Today I've been for my first removal and repolish and I'm just a little concerned about the removal method. It may be absolutely acceptable, but I just wanted to check before I use this salon again.
Firstly my nails were placed in a heated bowl containing a liquid (acetone??) for three minutes. Then the Shellac was kind of filed off using a metal rotating file. My nails were shaped, I then washed my hands and the new Shellac Polish was applied. I must admit the rotating metal file alarmed me, but I was too much of a coward to say anything. Will this removal method damage my nails? Or is this perfectly acceptable. Any advice would be greatly appreciated.

 

[Biljana]

Oh no
Not acceptable at all. Please dont be put off by this experience. I am wondering if true CND Shellac was even used?

Cleen Cheeks Spa

 

[profbeau]

That's dreadful! Please don't be put off, but I would suggest finding another salon/therapist. You can find your nearest shellac registered therapist on love.CND. x

Sent from my Nexus 7 using SalonGeek mobile app

 

[sianpetersx]

Wow that is not the correct removal method!
She should have either soaked or wrapped (nail wipe & tin foil) for ten minutes. The shellac will slide of the nail and any excess should be gently pushed off with an orange wood stick.
An electric file is totally unnecessary for this and probably used in this case for quickness.
Don't let her do that again! Shellac is such an easy removal a file of any sort shouldn't be necessary!
Hope this helped xxx

 

[Cheekster]

Thanks so much! I suppose I knew it wasn't right and I'm really kicking myself for not being assertive enough to say anything. I've checked where my closest CND salon is (only a few miles) so I will be going there for my next manicure xxx