Lash condition? Help!

[OASISnails]

Hi Geeks,

I've been doing lashes for around 6 months now and haven't come across this before...

I've got a client who came for infills this morning - she's had her lashes on for around 2 months - and when I brushed gently through the lashes, I noticed a few natural lashes just coming out, no
pulling or pain. As I was doing her infills, seperating lashes etc. her natural lashes were falling out very easily with absolutely no pulling! I suspect if I had pulled a little (obviously I never would) her natural lashes would have just come out where as if I was to do the same to my own, they wouldn't come out easily and without absolute agony.

Obviously I discontinued treatment, however what I'd like to know is what is this condition?! Some kind of alopecia? She doesn't lose any other hair this easily! I was thinking maybe it's another underlying health condition although she didn't mention anything when I asked.

Can anyone shed any light?

 

[LieLash]

Could it just be a natural
Lash shed ?
Did she had lots of new growth or was she bald
What lash thickness had used on her and length?

Has she failed to brush them herself so now that u are brushing they have just come out