What is annoying me is i did my level 3 in nail extensions. Obviously we worked with all the systems, ie acrylic , silk , gel, but not specifically with a brand such as brisa . When you purchase brisa you get a video with the kit and should not have any problems from there. That is what is infuriating me. Even when i contacter the creative team because of my qualifications they said i would be better with some one coming out for the day and working on my main areas of concern. I can not fault my prep, i am very thoura as i no that with out the right prep you have no hope. I think it sounds like a multitude of problems. I will do the conversion course even though i am a qualified nail tech just to get my head around the system. Thank you all for your help.