As I said waffle why not ring your educator or supplier ? Use their instructions and then see if you have problems.
Do you use recommended products ? Ie household foil? If not I would think this maybe were your problem lies xx
Hi, The Young Nails office has been shut all over the Xmas period but I will phone 1st thing tomorrow. However, I have followed their removal instructions to the letter and this is why I'm so surprised it hasn't worked! I've used all their reccommended products and yes, household foil but I also tried warm acetone as per their instructions too and that didin't work either. Obviously, we got them off in the end but I had to buff quite a bit and hubbys boss won't let me buff/file her nails (she's got a phobia of filing I think) and that's why she chose the soak off gel in the first place as opposed to the hard gel as she doesn't want any filing/buffing. I have to agree really, why class something as a soak off if you still need to file/buff the shine off first??............