envyhair&beauty
New Member
Hi, I am needing a little bit of advice as I wont sleep until my mind is at rest!
I have been doing this girls extensions for a while now, I follow the same method (pre-bonded/hot fusion). I always wash her hair, apply only a little conditioner to the ends and blowdry before application.
I have also used the same stockist for the hair. I apply the extensions in neat rows and trim them afterwards.
My client assures me she follows all the after care - which I believe as she has never had any problems - until now.
She has said that she has lost 7 bonds in 5 weeks, and the hair is shedding badly. Also the glue has developed sharp edges and cracked, which have cut her head. Also, that her hair is knotting and twisting around the bonds (which I would sometimes expect a little fater 3 months, but not 5 weeks!)
All I noticed about the strands were that the glue U-Tips were slightly shorter than usual, but I cut them down anyway slightly.
I'm absolutely devasted as she is a regular client and I'm dissappointed that they are not up to par. I'm sure my workmanship is fine, but now I am starting to doubt it.
Please can someone shed some light on why this might have happened?
Thank you!
I have been doing this girls extensions for a while now, I follow the same method (pre-bonded/hot fusion). I always wash her hair, apply only a little conditioner to the ends and blowdry before application.
I have also used the same stockist for the hair. I apply the extensions in neat rows and trim them afterwards.
My client assures me she follows all the after care - which I believe as she has never had any problems - until now.
She has said that she has lost 7 bonds in 5 weeks, and the hair is shedding badly. Also the glue has developed sharp edges and cracked, which have cut her head. Also, that her hair is knotting and twisting around the bonds (which I would sometimes expect a little fater 3 months, but not 5 weeks!)
All I noticed about the strands were that the glue U-Tips were slightly shorter than usual, but I cut them down anyway slightly.
I'm absolutely devasted as she is a regular client and I'm dissappointed that they are not up to par. I'm sure my workmanship is fine, but now I am starting to doubt it.
Please can someone shed some light on why this might have happened?
Thank you!
