Please bear with me on this as it could go on a bit! We are lucky enough to be expanding our salon into the shop unit next door and are hoping to be kitted out and ready in about 4 - 6 weeks. We have a huge retail outlet opening right on our doorstep so are excited about the new business it will bring. We currently have a nail station, spray tanning and sunbeds as well as a small station offering threading tinting, and mainly quick express treatments. Our new much needed area will consist of two beauty rooms one of which we will use for traditional treatments...waxing, facials etc...and we also plan to rent out the 2nd room as well as a 2nd nail station as it will bring a useful income and we don't do any form of nail extensions. We have had a lot of interest and have so far provisionally agreed a great rental with a lovely girl who is desperate to take the nail space. So here are my issues/questions:
She does both gel and acrylic nail extensions which as I said before we don't, and probably won't, ever do....so that's perfect!! However she also does shellac....we don't but we DO Gelish and Entity Colour Couture gel nails.
She wants to do pedicures and we do a lot of those in the summer months. We need a system to resolve this!!
She wants to create and keep her own branding....have a sign in our window etc! Fine with me! However her prices are considerably higher than ours as they stand currently so not sure how that's going to work.
How do we handle the walk-ins? We figure we will have a lot due to the new retail outlet. Has anyone got a system they can share with us please? For example if we charge £5 less for a gel manicure than she does then how will that work?
Also she is reasonably fresh out of training so is currently building up her client base. For the rent we are getting I am happy to give her a leg up but am well aware of the pitfalls....no doubt she will eventually move on after a while.....and with her clients!! I can't see how that can be prevented even if I build something into her contract but I am keen to protect myself as much as possible. And do we take a percentage of any clients that we may pass to her...if we decide to do it that way?? Argh ....help us please!!!
She does both gel and acrylic nail extensions which as I said before we don't, and probably won't, ever do....so that's perfect!! However she also does shellac....we don't but we DO Gelish and Entity Colour Couture gel nails.
She wants to do pedicures and we do a lot of those in the summer months. We need a system to resolve this!!
She wants to create and keep her own branding....have a sign in our window etc! Fine with me! However her prices are considerably higher than ours as they stand currently so not sure how that's going to work.
How do we handle the walk-ins? We figure we will have a lot due to the new retail outlet. Has anyone got a system they can share with us please? For example if we charge £5 less for a gel manicure than she does then how will that work?
Also she is reasonably fresh out of training so is currently building up her client base. For the rent we are getting I am happy to give her a leg up but am well aware of the pitfalls....no doubt she will eventually move on after a while.....and with her clients!! I can't see how that can be prevented even if I build something into her contract but I am keen to protect myself as much as possible. And do we take a percentage of any clients that we may pass to her...if we decide to do it that way?? Argh ....help us please!!!