I hope this gets posted in the right place, am a bit unsure and just want to help all the other confused people.
I have just successfully sued xxxxxxxxxxxxxx for a full refund on my 'toothwhitening business package'.
The judge said that of the self administering process the ONLY part the client did was open the packet and put the tray in their own mouth.
The operator engaged in conversation, took payment, took a pre shade guide, took the client to a seat, instructed client to read the package and follow the instructions. The operator then provided protective laser goggles, places the light in front of the clients mouth and set the timer. When the laser had ceased the operator gives the client a paper bag to spit the mouth tray into and removes it and throws it away. Operator then takes the goggles and light away and does a post treatment shade guide. The judge stated that this is dentistry. He noted that I had been sent a letter from the General Dental Council telling me that the service I was providing was illegal. He also played great importance on the fact that I was shown what to do at a beauty show by a company representative, xxxxxxxx agreed that what I was shown was the correct process of providing their treatment. He noted the successful fine & conviction of xxxxxxxxxx who was using the same product.
I would like to add that the GDC are regulated by The Professional Standards Agency who are accountable to the Privy Council, so they are in fact a government body. Do not be fooled by people who say a letter from the GDC is an empty threat. IT IS NOT. I know first hand.