Wella Illumina doesn't cover gray

[Ksu]

Hi All,

Please help me to figure out why wella illumina 7/81 and weloxon 6% developer waiting time 40 min? I got a fabulous hair color but my grays didn't dye.My hair is medium blonde with 40% gray.
Thanks in advance.

 

[Noodle]

Hi All,

Please help me to figure out why wella illumina 7/81 and weloxon 6% developer waiting time 40 min? I got a fabulous hair color but my grays didn't dye.My hair is medium blonde with 40% gray.
Thanks in advance.

Welcome to Salon Geek.

Please confirm you’re a qualified hair professional, thanks.

 

[Ksu]

Confirm

 

[AcidPerm]

What level is your hair? What have you used previously to cover it?

 

[Ksu]

My hair is midium blonde with 40% gray coverage.
I used lumina 7/81 with 6% weloxon for roots and 9/97 for toning. It didn't cover gray roots.

 

[AcidPerm]

Medium blonde is how a client would describe it, so your actual level would be more helpful in order for us to help you and to say what you’re hoping to achieve.

However, illumina isn’t meant to provide a solid cover but a sheer translucent colour to blend in with the greys. If you want to go darker and cover the grey, you’ll need a different product.