Bad day yesterday - asked a client who has been coming to me for 15+ years and who I also class as a friend, to come for her appointment a few days early before I officially open and be my guineapig.
Urgh
ended up in tears before she arrived. My uniform didn't fit. I couldn't decide what task to do first regarding pre-arrival cleaning so ended up wandering around like a zombie half dressed, crying, carrying spray sanitiser and cloths (luckily I work from home). My visors, and disposable aprons hadn't arrived despite the supplier saying they were in stock and my order going in 7 days ago. Fortunately my client works in a care home and kindly offered to bring me some supplies (I think that was to ensure I didn't cancel her appointment) I'm menopausal so get hot flushes at the best of times so reading glasses steaming up is an issue anyway but add in a mask and it's horrendous. The visor kept sliding down my forehead, the mask kept riding up my nose and pushing my glasses up.
Once I got started working the routine and rhythm came back and apart from knocking the visor on my chest a couple of times and having to push it back up my forehead, actually working was fine. I've tightened the band on the visor, cleaned my specs with shaving foam, etc.
Then came the next wave of stress, how to do 'close down'. I think I was over thinking everything, but just couldn't work out a way of keeping clean hands but touching things like card reader, used tools, towel, anti bacterial wipes box, 'dirty' tools box, touch point cleaning, etc. I ended up in tears again.
I'm fairly methodical and routine loving but this has properly confused me, luckily one of my close friends is a nurse and she's offered to pop in and give me some pointers. I've always worked 'clean' - santised tools between clients, individual abrasives, cleaned desk, bannisters, bathroom, clean towels, etc. but the added perceived 'risk' has thrown me into a flat spin. I think I'm trying to achieve almost hospital standard cleaning, which I'm not sure is actually needed. I'm not a hospital, or a dentist, I'm not performing surgery or dentistry, I'm just filing someones nails
So, in conclusion, do a pre-opening run, not just with your partner, child, whatever, but with a real client because it adds an extra layer of reality as includes actually working for length of time, and providing an actual service that has to be up to standard to charge for.
I've slept on it and it still feels like too much