Thk you . Unfortunately the salon is a hour way and realistically the owner passes the buck. I would like to sue them for the stress and how much damaged they have done to my hair, this will take years for my hair to grow out.
If you wish to take legal action I would suggest u go and see a solicitor for advice. If the manufacturers agree that what you say happened is incorrect practice then you are best off seeking legal advice. I really hope you get it sorted and your hair can be saved x