Well, boys and girls, Ladies and Gentlemen Mesdames and Messieurs, I think as the original question has been answered with a few options, and reasons as to why the problem occurred have been given it is time to call time on this thread.
I would like to just add that we would all take time to try and get to know each other, fill out your profiles to help people see who and what you are and what level you are at
Experienced Hair Geeks, it is great that you give up your time to help out on this site, your help is invaluable, and I never would want anyone to sugar coat their posts, but a little tolerance can go a long way
We all must try not to jump to conclusions about new geeks on threads, if the info is not on their profiles, how abut a PM to ask ?
To the newbies in the Industry and this site, there is a wealth of knowledge on here being given freely by some of the best, try not to look this particular gift horse in the mouth, and take it for what it is.
Here endeth todays lecture :biggrin: