NancySyd
Well-Known Member
You don't need to be rude to get your point across. If a sales assistant was rude to you to get their point across in a store would you be happy? I would imagine your answer would be no, you can advise people without being rude. I understand you're trying to give the best advice but there are other ways of getting your point across. Rudeness can totally deter someone from asking questions in the future.
I don't know what it is about lamp issues that devolves to this so often.
Electronic communications often strips words of their intent. I don't believe she was being rude; she was being emphatic. And she was being emphatic for a reason - this is a health and safety issue. Not using the proper lamp is a particular problem in our industry. It exposes clients and especially NTs to uncured gel. A lot of NTs will say that they've use any ole lamp and haven't seen any problems. But therein lies the problem. There is no easily accessible way to determine whether a proper cure has been achieved. We rely upon the research and science of the manufacturer to assure us that if we've followed the directions, we will have a proper cure.
BTW, Emma, demeaning the scientists whose work undergirds our work is not a polite or useful strategy. Nor is disrespecting the companies. They have a lot more training and resources at their disposal than any of us do, and do a pretty good job of supporting NTs. I'm all for a healthy skepticism, and have in fact chosen not to use certain products because of their restrictions. But we need to be fostering respect and regard for our peers throughout the industry.