RachelLynch
Well-Known Member
I had a lady buy a new pot of wax as im converting to a new brand, she paid after the auction ended and I posted within 2 hours, this was yesterday and she's emailed me today saying that one of the wax pots has split and it's all gone every we're and asking for a refund
So I asked if she could send it back or show me proof it's broken and she's declined, now I'm not happy refunding for something that's not broken etc
Isn't the wax always hard before its melted? I always thought so (sorry if that sounds dumb)
What shall I do? thanks x
So I asked if she could send it back or show me proof it's broken and she's declined, now I'm not happy refunding for something that's not broken etc
Isn't the wax always hard before its melted? I always thought so (sorry if that sounds dumb)
What shall I do? thanks x