Hi I use La And as no body else has relpied I'll share my experiences!
Machine: Brill had, had a slight problem with my tube 9it snapped next to the join) can't be helped i would assume it was in transit, sent an email got an immediate respose in the end because I was so busy I did a bodge job and fixed it myself but they were helpful with the problem anyway.
Solution: I purchased the 10, 12 and the cocktail been impressed with all three they do the job great I really like the colours think they are natural, good wearing (watch the hands and feet though on pale, dry skins)
Customer Care: Fab equipment arrived on time, email/telephone response was good. I will say though that when it comes to having help with advertising and things other companies like sienna are better they are using new images and adverts,and wording all the time which anyone who uses sienna x can use, but with LA you have to use your own. They do have leaflets for aftercare to buy and magnets and lots of other things like that but when it comes to the company promoting the tans it does lack...thats my own down point. x