Susie H
Well-Known Member
I'm shaking my head and smiling sadly, here's the truth.
YOU GET WHAT YOU PAY FOR.
So Rio get rich on people buying their stuff, trying it and figuring that one out for themselves. I have had many clients who have shamefacedly put their hands on my nail table and muttered, can you fix these. I have so far managed to stop my self from falling of my chair with laughter until they relax and start to regale me with the nightmare time they had getting the products to do what the instructions say they do. Ex Rio uses usually have a lot more respect for the magic we work then the sensible, loyal client.
As for loosing the client for the 2 or 3 appointments, well personally I would be saying, you do realise this is going to cost you more to put right don't you?
Just like the 'home' hair cut or colour, when t goes wrong its funny how quickly they come back to us.
YOU GET WHAT YOU PAY FOR.
So Rio get rich on people buying their stuff, trying it and figuring that one out for themselves. I have had many clients who have shamefacedly put their hands on my nail table and muttered, can you fix these. I have so far managed to stop my self from falling of my chair with laughter until they relax and start to regale me with the nightmare time they had getting the products to do what the instructions say they do. Ex Rio uses usually have a lot more respect for the magic we work then the sensible, loyal client.
As for loosing the client for the 2 or 3 appointments, well personally I would be saying, you do realise this is going to cost you more to put right don't you?
Just like the 'home' hair cut or colour, when t goes wrong its funny how quickly they come back to us.