sharon.hair
Well-Known Member
HELP!!! I installed a whole head of pre bonded extension from halo. I;ve never used these before. I had to colour them to match my clients already tinted hair, The colour was perfect. The client was extatic. 10 days later, the extensions have gone into a matted ball. I've removed the huge ball of hair and now have a problem that the bonds are not dissolving with the bond remover. Has anyone any suggestions what to do next. I will be contacting Halo tomorrow. This has never happend to any other extensions I have installed. The bonds and roots are tangle free, so I'm confident its not the way I have imstalled them