sewn in hair extensions loose after 5 days

[pinkydo]

hi,
i have a situation and im not sure how best to deal with it.

5 days ago i sewn in 2 rows of extensions for a new client. she wanted them dont before she went to her usual hair dresser for her high lights. i sewn in the extensions as i normally do and they were great. i have now just recieved a messgae from the client saying that one of ther extensions have come loose, after just 5 days.

im thinking this is something to do with her having highlights and them washing her hair maybe not too carefully.

im not sure what to do i only charged her £20 for each row and i treavelled 20 miles to go to her. i really dont think this was naything to do with my work.

any advice please would be great x x x
kind regards

 

[BEAUTY4U]

hiya first off get your bloody prices up thats far too cheap lol
once you go and see her hair you will be able to tell whats went wrong i do the sewn in extensions but to be honest iv stopped doing them as i found sometimes they would stay tight for a while then other tim es they would come loose on peoples hair and i found i just couldnt seem to get them tight enough but maybe thethread has came loose or if the whole row had dropped then i would say you havent put it in tight enough once you see it you will know xx

 

[pinkydo]

thank you for that
sewn in ones our usually ok i think her hairdresser might of been a bit careless when removing her high lights.
ill go and have a look but its a pain cos she's quite far away x x

 

[BEAUTY4U]

id be horrified if the hairdresser has used capped highlights when there is extensions in lol x