Thanks to everyone (and for all the pm's - I'll answer you all!) for your support.
Well I've sent in an Online Fraud Report to Ebay giving them all the details, and I have a friend whoworks in the complaint part of Ebay so she's going to make sure it gets dealt with quickly.
I've received more emails from the seller..... this one when I asked what her intentions were regarding either replacement or refund should the e-file not turn up....
"My intentions are not to help anyone who leaves a neg on our account thorugh
no fault of our own.. We would have refunded you after the 15 day period but
after you just doing that now,, Forget it..."
and this one when I said I would take her to the small claims court then....
"What a fool you are .. you go spend 250 in the small claims court just to
open the case and then lose because you will.. You asked for insurance and
insurance was paid for it was sent special now if the post office was
mistaken by accepting that first parcel that is not our problem, But It
wiill stand up in court...
Any more emails now Must come from your solicitor or through ebay ..
Anything in writing from your solicitor only.
Good luck!"
The 'special' she is talking about is when she tried to send it to Ireland using 'special delivery' instead of 'airsure' - she's trying to blame me for this one. The parcel was returned to her so she's talking outof her backside when she says she can use this as proof because it didnt get delivered to me...... some of the things she has sent me in email just prove she doesn't know what the heck she is talking about- it's actually quite amusing - or would be if I wasn't down on £168!!!!
I have her name and address, she lives just down the road from some friends of mine who are begging me to let them 'call' on her to try to sort this out in person. I'd rather sort it out 'legally' though and will give Ebay a chance
first, apparently I may be able to get just over £100 back from them. If that fails then I will take her to the small claims court - depsite her trying to make out I'll lose, I know this isn't the case. It's just damn long-winded.
I do have a nice little 'revenge tactic' lined up for her, all perfectly legal, and it will land her in a lot of hot water. I believe she is a member of this board so I'm not giving anything away. Who was it who said "revenge is a dish best served cold"??? :twisted: