I would tell her to change her hair or her pipes because this is going to be an on-going problem also do not tone with any violets or ashes you will enhance it so much
If she's also a swimmer that could be worsening the effects... The chlorine from a pool if not properly removed can mineralise copper even in small concentrations.. Copper is in a lot of tap water in small amounts.. Even in pools it's used in small amounts to limit algae..
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