Help motivating a team member

[Missy87]

Morning everyone.

I was wondering if anyone would be able to help me please?!
I've been self employed for almost 6 years so I know how things work, I know it takes a while to build up a clientele and I know how tough it can be. I feel i have the right mind set.

I've had a nail technician start renting a space in my salon and she doesn't have the right mind set at all.
I've tried to talk to her and explain how hard it can be and that she needs to advertise but she won't do offers to get new clients in and she books time off like there's no tomorrow.
It doesn't bother me that she has time off, she's self employed and it's her choice but when i started out I worked as much as I could and whenever people wanted me.
How can I change her view from 'employed' to 'running your own business'??

Thanks in advance

 

[BannerPenguin]

Morning everyone.

I was wondering if anyone would be able to help me please?!
I've been self employed for almost 6 years so I know how things work, I know it takes a while to build up a clientele and I know how tough it can be. I feel i have the right mind set.

I've had a nail technician start renting a space in my salon and she doesn't have the right mind set at all.
I've tried to talk to her and explain how hard it can be and that she needs to advertise but she won't do offers to get new clients in and she books time off like there's no tomorrow.
It doesn't bother me that she has time off, she's self employed and it's her choice but when i started out I worked as much as I could and whenever people wanted me.
How can I change her view from 'employed' to 'running your own business'??

Thanks in advance

I wouldn't bother. Some people are just like that. If people aren't motivated by their own business, they never will be motivated. It's different from having rough days/weeks, if the mindsets not there then it's a lost cause in my opinion.

I'd just take the rent and stay out of it. If she's negative in the place and effects business overall, give notice and get another renter.

 

[RED STAR]

I personally don't think there should make any difference!
In this profession it is all about 'self promotion'.
You work hard, and produce good work.
Happy client's, will request you next time, they will tell their friends, who will want to 'give you a try'.......
A busy stylist/therapist becomes a salons asset.
The employer will want to keep them.
The employer will make it worth their while to stay by offering them incentives, be it more holiday....higher commission......
A lazy employee is soon gone.

 

[AcidPerm]

I've had a nail technician start renting a space in my salon and she doesn't have the right mind set at all.
I've tried to talk to her and explain how hard it can be and that she needs to advertise but she won't do offers to get new clients in and she books time off like there's no tomorrow.

Honestly? I suspect she likes the idea of being her own boss but doesn't have the built in drive required to make it work. If she's quite young with no financial responsibilities, she might 'grow up' and become more business minded at some point and put the graft in, but what will you do 'till then?

I'd be more concerned about your salon's reputation, if I were you.

For instance, think about a poor experience you've had with a shop assistant.
Maybe they were offhand, rude and unhelpful?
Chances are, as the customer you think, 'well I won't bother shopping there again!'.
The entire store is judged on the basis of one rubbish assistant.

Although you're currently receiving rent from her, if she's taking too much time off and not available when a client calls in, it will potentially reflect badly on the whole salon. You don't want your salon to be judged on the basis of one lazy nail tech?

 

[squidgernetball]

I have to agree with all the comments so far. I had a lessee who literally turned up, did as little as possible, went home. Her business, her choice. It was very clear that she was her own business but it can have an effect on yours so do be careful. So many people run their own business because they think it’s cool or glamorous. Then they find out it’s just hard work and can’t really be arsed with the nitty gritty of it. I would keep my own powder dry and let her sort herself out.

Vic x

 

[Missy87]

Thankyou all for your advice.
I really want to help change her mindset and get her to get busier though.
I understand it's my name above the door but I just want her to thrive because she's good at what she does and I feel she just needs a bit of guidance . . .

 

[BannerPenguin]

Thankyou all for your advice.
I really want to help change her mindset and get her to get busier though.
I understand it's my name above the door but I just want her to thrive because she's good at what she does and I feel she just needs a bit of guidance . . .

Is this person young?

If so you'll probably find as she's self employed and running her own business, she has no time for guidance and may just see it as meddling. I don't take too kindly to people telling me how to run my business unless I ask If she doesn't she her mindset is a problem then there is nothing you can do.

 

[SiMpLyBENDHaIr01]

I have recently dealt with a very similar situation, in the end you have to remember its your salon, your mission, and if she doesn't want to build thats on her.