How to deal with this, Matrix or Wella?

[Penners]

Hi this is my sister-in-law, i didn't do this she's coming back to me after 12 year gap!
i've been getting advice from Bluerinse and others about using matrix, would be interested to know how you would deal with this as obviously still darker colour on ends, she wants to go ultimately to a base 5 or 6 golden brown. should I just take it to a flat brown, try to get it an even colour and start again?:Scared:

 

[Bluerinse]

Hi this is my sister-in-law, i didn't do this she's coming back to me after 12 year gap!
i've been getting advice from Bluerinse and others about using matrix, would be interested to know how you would deal with this as obviously still darker colour on ends, she wants to go ultimately to a base 5 or 6 golden brown. should I just take it to a flat brown, try to get it an even colour and start again?:Scared:

5M in dream age with 20vol on roots then 6m sync on ends for last 20 x

 

[Penners]

5M in dream age with 20vol on roots then 6m sync on ends for last 20 x

thanks Blue, will that cut out the red? she wants rid of it. thanks for your help.x
anyone know what to use in Wella if I chicken out of the Matrix?

 

[Bluerinse]

thanks Blue, will that cut out the red? she wants rid of it. thanks for your help.x
anyone know what to use in Wella if I chicken out of the Matrix?

Ah ok in that case don't use mocha! Gimme 10 ill message you a new formula x

 

[Bluerinse]

Ah ok in that case don't use mocha! Gimme 10 ill message you a new formula x

Ok use 6na in dream age x

 

[BBH Salon]

You need something with green as a undertone to counteract the red, so in wella go with a flat double base, something like 55/0 or if that's too dark go for something lighter and maybe you could add mixer tone of 0/28 if you think it will need it