Makeupgirl25
Active Member
Hi Everyone,
I did a family friend's lashes last night - her daughter is getting married in 2 weeks and so we thought we'd do them now so she can get accustomed to them and then I'll infill before the wedding.
Now - she has exceptionally small eyes and curly eyelashes... however I didn't find this too much of a problem when applying and felt I got a decent amount on - they looked really nice when finished. She's notoriously a fuss pot and so I was quite nervous about doing them as she is known to fly into hissy fits about stuff.
I gave her all the aftercare leaflets and explicitly said to her not to get them wet or near steam/hot showers etc for 24 hours while the glue sets fully. and as it's so hot at the moment I labored this point. When I checked with her this morning how they were she said she has lost at least 12 from her left eye this morning - she even sent me a picture..! after trying to ascertain why this might have happened (she was adamant she had followed the aftercare) it transpired that she had washed her face this morning with a cloth and cold/warm water, which would have been less than 12 hours after I did them.
I am relatively newish to lashes (about 9/10 months) but i have regular clients and have never had this problem ever. Now she is saying she will need to put mascara on them which I have said is going to ruin them and I may as well just remove them and give her money back..
Can anyone advise?
Could it be that her eyes were too small and lashes too curly? it was a brand new pot of glue so I know it couldn't be that. Could the water on the face so soon after the lashes being done (given the heat outside at the moment too) have caused a lot of them to drop?
I feel annoyed with myself that this has happened but also reluctant to fully take the blame as I don't feel she has followed the aftercare..
Any help would be greatly appreciated.
Thanks,
Eve
I did a family friend's lashes last night - her daughter is getting married in 2 weeks and so we thought we'd do them now so she can get accustomed to them and then I'll infill before the wedding.
Now - she has exceptionally small eyes and curly eyelashes... however I didn't find this too much of a problem when applying and felt I got a decent amount on - they looked really nice when finished. She's notoriously a fuss pot and so I was quite nervous about doing them as she is known to fly into hissy fits about stuff.
I gave her all the aftercare leaflets and explicitly said to her not to get them wet or near steam/hot showers etc for 24 hours while the glue sets fully. and as it's so hot at the moment I labored this point. When I checked with her this morning how they were she said she has lost at least 12 from her left eye this morning - she even sent me a picture..! after trying to ascertain why this might have happened (she was adamant she had followed the aftercare) it transpired that she had washed her face this morning with a cloth and cold/warm water, which would have been less than 12 hours after I did them.
I am relatively newish to lashes (about 9/10 months) but i have regular clients and have never had this problem ever. Now she is saying she will need to put mascara on them which I have said is going to ruin them and I may as well just remove them and give her money back..
Can anyone advise?
Could it be that her eyes were too small and lashes too curly? it was a brand new pot of glue so I know it couldn't be that. Could the water on the face so soon after the lashes being done (given the heat outside at the moment too) have caused a lot of them to drop?
I feel annoyed with myself that this has happened but also reluctant to fully take the blame as I don't feel she has followed the aftercare..
Any help would be greatly appreciated.
Thanks,
Eve
