Here is the reply from bluesky:
Hi,
Thanks for your email.
Firstly just to clarify, we are one of the 4 or 5 official importers and retailers of Bluesky - we are not the Bluesky factory - they only produce and sell through distributors. If you wanted more detailed answers you could contact Bessie there via their website but I can certainly address a few of the issues raised.
So over the last few years we have seen various threads and forums where Bluesky is accused of a fairly wide variety of things, most of which was covered in the thread you linked to. We have generally found that much of it was from people who were tied in to other brands, and seemed disgruntled that Bluesky was gaining market share. Its understandable that a cheaper brand which is doing well could be seen as undermining the market position of other brands and maybe perceived as somehow threatening their livelihood.
To address a few specifics -
1 - Of course we ourselves do not treat anything on animals, we only sell cosmetics. However, I see that people have suggested that this is disingenuous and is simply a way of sellers absolving themselves from the question - but as a vegetarian myself I take this issue seriously and have written confirmation from Bessie at the factory that no animal products are used in the manufacturing, and that no animal testing takes place with Bluesky. If you check around on Google you will find that European or American products being imported and sold IN China are required to bet animal tested. This means that many of our favourite high street brands are complicit in this by selling to China for Chinese use. However products they are made and exported WITHOUT sale in China (like Bluesky) are not required to be animal tested. Have a look here for example -
http://www.crueltyfreekitty.com/cruelty-free-101/animal-testing-china/
2 - Shellac is a naturally occurring material, not a copyrighted brand or trademark, so it can be used in a name. From Wikipedia -
"Shellac is scraped from the bark of the trees where the female lac bug, Kerria lacca (Order Hemiptera, Family Kerriidae), also known as Laccifer lacca, secretes it to form a tunnel-like tube as it traverses the branches of the tree."
3 - We have never had a single report of burns, allergies or any other adverse reaction from our customers in 3 or 4 years of selling Bluesky.
4 - Bluesky has MSDS sheets and official EU and UK safety certificates which you can see hat the link below. I saw some people even casting doubt on the validity of these, but of course feel free to contact the governing bodies you see there to verify. -
http://www.blueskynails.com/information/msds/?___store=blueskynails
5 - Naturally some people will just not like the product. It is cheaper than some of the larger brands, and is positioned in the market accordingly They don’t offer a full training service and their website is fairly basic - one of the posters said they view it much the same as a supermarkets own brand or suchlike, which in truth is a fairly accurate assessment. This does not mean that the quality is necessarily any less, but some people prefer the assurances and marketing of a larger brand, and of course that is their choice.
6 - Bluesky are happy to let official sellers offer the products on Amazon and Ebay - however they are extremely strict about who does it. For example, we are authorised to sell on Amazon, but not on Ebay. Also Amazon tend to be very stringent in their standards of their sellers, unfortunately eBay are less so and we have seen people selling it very cheap which may mean either its not official product or its old stock - I cannot know for sure, but all I can say is that I urge people to check with any seller that they are official authorised retailers. Heres the biggest clue - if they are selling it less than £xx.xx…. Bluesky insists on this as their retails price and will stop supplying anyone selling cheaper - if they are less, then they are not an official seller and are probably best avoided.