How many massages per day

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LC86

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Do you do yourself or In your spa?

The girls are basically refusing to do more than 4.5 hours of massage in an 8 hour shift. What’s your take on it ?
 
Massage is a very tiring treatment to give and hard on the joints and muscles. 4.5 hours is plenty if not too much if the client is very muscular or overweight. Both of these make it harder work.

I would book no more than 2 full body massages a day ( 3 hours ) to ensure that I aren't taxing my body too much. However I could add say another back massage or reflexology to the day. I am self employed and if you are the masseur yourself you would absolutely understand what I am saying. RSI starts at a very young age and leads to the therapist needing intense physiotherapy, rest from massage and wrist splints etc - I have been there and it quite frankly is not worth it.

Too late for me even with the use of elbows, forearms and wrist savers, which weren't introduced when I trained many years ago. Thumbs are ruined and my neck too. So ease up on the girls otherwise they will be off on the sick.

Introduce hot stones or make far more use of them. Get a G5 massager, Reflexology is an easier holistic treatment. Just put your thinking cap on and vary the menu a bit more. Hope that helps.
 
They only do more than 4.5 hours of massage two days a week some days they don’t do anything
 
Do you do yourself or In your spa?

The girls are basically refusing to do more than 4.5 hours of massage in an 8 hour shift. What’s your take on it ?
I gather from your post you do not do massage. I think the days of back to back massages 8hours a day are gone, and rightly so. 4.5hours is the max in most spas, it is up to reception or front desk to push other treatments if you need to make money. Look after your therapists the rate of injuries and burnout happens a lot in that job.
 
Do you do yourself or In your spa?

The girls are basically refusing to do more than 4.5 hours of massage in an 8 hour shift. What’s your take on it ?
It sounds like there’s a lot to unpack here! Balancing workload and well-being is crucial in this industry. If the team feels overwhelmed, it’s important to listen to their concerns. Maybe finding ways to optimize shifts or offering more breaks could help? How do you feel about the current setup?
 
Yes I get that. But it’s only back to back massage twice a week
 
They only do more than 4.5 hours of massage two days a week some days they don’t do anything
Ok maybe you need to talk to your team on a one to one basis and explain that for the 2 busy days a week that more than 4.5hours of massage may happen and you will do your best to try and push other treatments on clients to cut down on this? Maybe if you and your team can meet halfway, they would may be wore willing and understand that there is busy times of the week and it is part of their job to provide massage treatments. When you say they do nothing else, are they not booked in with other treatments and just sitting around?
 
Some days they are just sitting around on their phone. Other days they might be only doing one treatment. But then comes the weekend and they get fully booked and complain about doing massage.
 
Some days they are just sitting around on their phone. Other days they might be only doing one treatment. But then comes the weekend and they get fully booked and complain about doing massage.
Wow that is crazy. There is a staff problem there that needs to be sorted
 
Your team has said they do not want to do more than 4.5hr of massage per day.
All replies here have said that's quite realistic. Many have asked about what other treatments they can offer and you've basically said they're too busy weekends and nothing during the week and ignored the question.

The problem seems to be you cannot provide enough bookings during the week for your staff to keep them busy.
 
Your team has said they do not want to do more than 4.5hr of massage per day.
All replies here have said that's quite realistic. Many have asked about what other treatments they can offer and you've basically said they're too busy weekends and nothing during the week and ignored the question.

The problem seems to be you cannot provide enough bookings during the week for your staff to keep them busy.
It seems like blame the therapists for the problem, when I gather there is other issues going on in the spa? There isn't enough information just they are not busy sitting on their phones 😕
 
What about creating promotions during weekdays or off-peak hours for first time customers to your spa?
Offer something crazy like 50% off if it's during the weekdays (you can choose to keep it only for new customers or regulars as well based on your flow) .. If it's a premium spa then I suggest only providing it to First-timers. This should even out the hours for your therapists and give you a more consistent flow to your spa during the week.
 

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