We had a lady come into the salon yesterday who was so rude, couldn't understand that we were fully booked for the day and weren't prepared to drop everything to do her NOW. She was so rude and had no respect for either us or our clients that had booked. Even if we had a space we wouldn't have wanted her sat in our chair for over 2 hours looking down her snooty nose at us. Yes respect is a two way thing, and we had none for her.
There is a connotation that what we do is for the pea brained, but heck they can think what they like, I know different. Not many people can say they love their job as much as I do, and I call that smart!
Those clients are my favourites.... I simply tell them "most salons that have spaces to do walk ins, have that space because they are not very popular, feel free to take my card and give me some notice in the future", I also tell them there is a nailbar up the road that may be able to fit them in, but I am by no means recommending them (do so at your own risk).
MOst of them call back, I relish being the local "nail nazi".