My two most embarrassing moments were both during Spray Tanning sessions! The first was in the Spa with a 4* hotel where I was training a couple of ladies with their own compressor and airbrush system. Not something I would normally have done, but they didn't have and didn't really want a HVLP system.
With one of my ladies doing well applying the tan the other was being a perfect model and stood semi naked model in the booth, the fire alarm went off and this time it was not a false alarm!
The whole hotel had to be evacuated, staff, guests, conference - everyone! The clever alarm system soon told the fire officers where the problem was and they very nearly came barging in!
I had to convince them it was the airbrush and compressor system which was causing the excess overspray which set off the alarm in the first place and had to promise faithfully NEVER to use it again! :o
The second on worst ever for me was when I was doing a charity event at a new salon, I was doing a Tanathon to raise money for the local Cancer Hospital in Cardiff.
A dear old lady, who was in her 80's decided she was going to brave it and have a spray tan, while she was getting undressed, I was standing with my back to her changing the solution in the gun, now I must have loosened the top, and then she asked me about a very dry area on her arm, so I put the bottle down and put some moisturiser on for her. I then proceeded to turn back around, shake the bottle . . . . oops, I had forgotten about the top being loose . . . it all flew out everywhere!
OMG I could have died! The poor lady was already covered in solution, as were her clothes, the salon walls, workstation, door - in fact I had shaken the best part of a 500ml bottle all over the place!
We all learn from our mistakes!!!
What to do following that situation :idea::
1 look horrified - easy - natural reaction!
2 want to find the big hole in the floor and be swallowed up by it.
3 apologise profusely :hug:
4 offer a tissue - or three, that aren't already soaked!
5 laugh - it was the only thing we could do! :lol:
6 carry on with the tan
7 don't charge the client - but she did insist as it was for charity!
8 put it in the book of life's experiences!
9 think there are worse things in life that could happen
10 remember to always put the lid on tightly before shaking the bottle!