Lucy-Jayne
Well-Known Member
I see what you're all saying about not rejecting the clients and educating them etc. But I just can't put myself through feeling like that again! I know I sound like a bit of a drama queen, but I was so close to heaving and just telling her I couldn't do it any longer. It was awful for everyone else coming and going through the salon too.
Trust me, I am educating clients. And they are shocked at what damage is being done and booking in with me, but lets face it.... Unless they are told otherwise (by people like us), they think it's the norm.
How can you also justify charging more for someone spending 3 hours doing an infill on slightly lifted nails? Yes I could charge the same price, and I know I would have a client for life, but I think I'll stick to asking them to have them removed where they had them done originally and then coming to me to sort out the problem.
And the reality is that they keep going back for a so called rebalance, and they just prise off the enhancement with a tip. That damage is going to be done anyway!
Trust me, I am educating clients. And they are shocked at what damage is being done and booking in with me, but lets face it.... Unless they are told otherwise (by people like us), they think it's the norm.
How can you also justify charging more for someone spending 3 hours doing an infill on slightly lifted nails? Yes I could charge the same price, and I know I would have a client for life, but I think I'll stick to asking them to have them removed where they had them done originally and then coming to me to sort out the problem.
And the reality is that they keep going back for a so called rebalance, and they just prise off the enhancement with a tip. That damage is going to be done anyway!