This is the second thread that I have read along with the Choccy's, of not being able to get her skincare for her new salon, and it has really upset me :cry: I know what my Masters means to me Vetty and I was on a high while doing the course so I don't even want to imagine how you're feeling.
I have been watching these threads for days now and never said anything. I am not going to believe for one minute that something this huge happened while a lovely couple were on holiday. This is something that builds up over time. If i was on holiday and someone closed my company doors I would have answers by now!!! I don't for one minute say that this is anyones fault. and I am a firm believer that how a problem is dealt with is what is important, not the problem itself!
I think that Mr and Mrs Geek are busy dealing with the solution at the momet and they don't want to come on here and cause panic, which we know is already too late, and so they are waiting for a positive solution to give to us instead. While I understand this ... I am just really dissapointed that we had to hear what the problem was from one of our fellow geeks.
Alot of peoples lives and especially pockets have been affected by this and all I expect from a situation like this is honesty! I know this is a serious problem, I'm not blaming anyone, I just expect someone to come on here who's big enough to take responsibilty for what has happened, admit that things could have been managed better and be honest to the people who look up to this company. I'm heart broken that this hasn't happend yet. :cry: I think The Hyperion Group would have earned more peoples respect if they had said in the beginning what the problem was, how they were going to deal with it and stuck to it .
Vetty, I really hope things work out for you honey :hug:
xxxx