Tricky
Well-Known Member
i am sure you must feel that you have value for money in the time and learning spent so far good luck with all you do in the future
Hey guys,
Just to reiterate the same old... Hyperion is not currently in administration... it may and may not go down that road. Regardless, CND is pulling out all of the stops to get product into the UK for the short term while they decide on the best long term solution for moving into the future.
There are so many cool, new exciting things in the pipeline from CND the only problem is that particular pipeline into the UK is clogged. The CND 'plumbers' are working overtime to return the flow back to normal. In the meantime, contact the subs that CND is sending stock to and try to remain as patient and understanding as possible.
As far as us being aware of the situation ahead of time... we weren't. We found out about the situation by receiving a phone call after the fact.
As frustrated and upset as some of you are... trust me when I say that it is a mere fraction of the frustration the Samantha, the Hyperion employees and little ol moi' feel.
Thanks
This is the second thread that I have read along with the Choccy's, of not being able to get her skincare for her new salon, and it has really upset me :cry: I know what my Masters means to me Vetty and I was on a high while doing the course so I don't even want to imagine how you're feeling.
I have been watching these threads for days now and never said anything. I am not going to believe for one minute that something this huge happened while a lovely couple were on holiday. This is something that builds up over time. If i was on holiday and someone closed my company doors I would have answers by now!!! I don't for one minute say that this is anyones fault. and I am a firm believer that how a problem is dealt with is what is important, not the problem itself!
I think that Mr and Mrs Geek are busy dealing with the solution at the momet and they don't want to come on here and cause panic, which we know is already too late, and so they are waiting for a positive solution to give to us instead. While I understand this ... I am just really dissapointed that we had to hear what the problem was from one of our fellow geeks.
Alot of peoples lives and especially pockets have been affected by this and all I expect from a situation like this is honesty! I know this is a serious problem, I'm not blaming anyone, I just expect someone to come on here who's big enough to take responsibilty for what has happened, admit that things could have been managed better and be honest to the people who look up to this company. I'm heart broken that this hasn't happend yet. :cry: I think The Hyperion Group would have earned more peoples respect if they had said in the beginning what the problem was, how they were going to deal with it and stuck to it .
Vetty, I really hope things work out for you honey :hug:
xxxx
Hey guys,
Just to reiterate the same old... Hyperion is not currently in administration... it may and may not go down that road. Regardless, CND is pulling out all of the stops to get product into the UK for the short term while they decide on the best long term solution for moving into the future.
There are so many cool, new exciting things in the pipeline from CND the only problem is that particular pipeline into the UK is clogged. The CND 'plumbers' are working overtime to return the flow back to normal. In the meantime, contact the subs that CND is sending stock to and try to remain as patient and understanding as possible.
As far as us being aware of the situation ahead of time... we weren't. We found out about the situation by receiving a phone call after the fact.
As frustrated and upset as some of you are... trust me when I say that it is a mere fraction of the frustration the Samantha, the Hyperion employees and little ol moi' feel.
Thanks
Sorry to sound dumb here but I just dont get it :irked: So have cnd just stopped trading with hyperion then ??
companies house said that the one stop nail shop in loughton is in liquidation.
Designer Nails was built from nothing, I hope a new Designer Nails can be resurrected xxx
You have to remember this is NOT a Creative problem, its the Hyperion Group, you will be able to mail order stock from Manchester, Milton Keynes, London, Glasgow and Ireland very soon, these one stop nail shops are official academies that will be selling Creative products and offering legitimate Creative classes.But, where does that leave loyal nail techs who have stuck with Creative!!!!
[You have to remember this is NOT a Creative problem, its the Hyperion Group, you will be able to mail order stock from Manchester, Milton Keynes, London, Glasgow and Ireland very soon, these one stop nail shops are official academies that will be selling Creative products and offering legitimate Creative classes.
:hug:hi there
this is my first posting but hopefully I am starting on a positive note. I spoke to a gentleman at Creative in Salisbury on Monday and he said The Salisbury depot has now gone independant. So as from Monday of next week we should be able to get stock.
regards Selaine:lol:
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