Need help with a problem ladies!
A lady has been a client of mine for about 3months for Gelicure and she gets a good 3 weeks out of each application. Her nails were very strong and good condition. However this last application, upon removal, she said her nails had split, cracked, peeled and snapped right down. I removed it and very gently buffed loose bits of nail off and filed them neatly. She said she wanted to leave it a week and i told her to stick to her cuticle oil regime. She has just come for her appointment and only wanted nubar polish on today and said her nails were still doing it - its only on free edge though, nail beds are perfect. Can you tell me if i have done anything wrong? I don't want to loose her as a Gelicure client. Thanks
A lady has been a client of mine for about 3months for Gelicure and she gets a good 3 weeks out of each application. Her nails were very strong and good condition. However this last application, upon removal, she said her nails had split, cracked, peeled and snapped right down. I removed it and very gently buffed loose bits of nail off and filed them neatly. She said she wanted to leave it a week and i told her to stick to her cuticle oil regime. She has just come for her appointment and only wanted nubar polish on today and said her nails were still doing it - its only on free edge though, nail beds are perfect. Can you tell me if i have done anything wrong? I don't want to loose her as a Gelicure client. Thanks