bluesmith5
Well-Known Member
Does anyone this happens to offer do redo their clients nails free of charge?
Ive only ever used Go Girl twice and it faded on both clients, I offered to redo free of charge but luckily they said they were happy to pay, what does anyone else do or say to their clients?
I'm aware of a few of my colors that fade (disappointing!!) so I let the client know if they choose one of the fading ones. I let them know what it fades to and let them decide. Since I let them know up front, before the service, then they can't fault me if the color fades on them.
My faders are Go Girl, Princess Tiara, and Taupe Model